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Office Practice

Office Organisation & Filing

Key Points

  • Alphabetical filing: most common; Numerical: requires index
  • Open-plan office: better communication; Private: more concentration
  • Business letter parts: letterhead, date, inside address, salutation, body, close
  • Internal communication: memos, circulars, notices
  • External communication: letters, emails, fax

Practice Questions

2 questions
1

The most common filing system used in offices is:

2

A letter written on behalf of a company by an employee is called: